Shipping policy
Shipping Policy - Sézane
At Sézane, we strive to provide a seamless shopping experience, including reliable and efficient shipping. Below are the details of our shipping policy:
1. Shipping Locations
We ship to various locations worldwide. Please check our website to see if we deliver to your specific country.
2. Processing Time
- Orders are typically processed within 1-3 business days.
- During peak seasons or promotional events, processing times may be slightly longer.
3. Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping: Delivery typically takes 5-10 business days depending on your location.
- Express Shipping: For faster delivery, we offer express shipping, which usually takes 2-5 business days.
Please note that delivery times may vary based on your location and external factors such as customs delays.
4. Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method and destination. We occasionally offer free shipping promotions, which will be indicated on our website.
5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress on the carrier's website.
6. International Shipping
For international orders, please be aware of the following:
- Customs duties and taxes may apply upon arrival in your country, and these charges are the responsibility of the customer.
- Delivery times may vary due to customs processing.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with you to resolve the issue.
8. Contact Us
For any questions regarding shipping or to inquire about your order, please reach out to our customer service team at [customer service email/phone number].